Following success of the Quids In Universal Credit Guide, we have been working with stakeholders in pathfinder areas where the full Universal Credit service has been in place for at least two years, to share their on-the-ground experience of how best to support claimants.
Universal Credit will affect up to 9 million people across the UK once fully rolled out. Its impact will be huge. The system is being tested live and improved as problems arise, case by case. Stakeholders are working with the DWP to speed up the changes needed and our growing Knowledge Bank explores what is happening to claimants, what support they need and what advisers need to know.
We’re inviting all stakeholders to post questions, responses and information on UC as it comes to light.